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Ombudsman Program Training

Due to COVID-19 pandemic, changes to your installation’s Fleet and Family Support Centers (FFSC) are taking place daily. Training may be postponed or cancelled. Contact your installation’s FFSC for their current status. For the FFSC Directory click HERE.

Ombudsman Program Training Overview

Ombudsman Basic Training (OBT): OBT provides ombudsmen with the knowledge, skills and resources needed to be successful in their volunteer role. OBT is offered in several formats – the traditional classroom version is referred to as OBT. The online version, eOBT, is a blend of five live webinars and four on-demand modules. Both options fulfill the training requirements outlined in the Navy Family Ombudsman Program instruction, OPNAVINST 1750.1G CH-2. Ombudsmen must repeat OBT/eOBT every three years or if more than 18 months have passed between command appointments.

Advanced Trainings: Ombudsmen must also take regular advanced trainings offered at the local FFSC or online, such as the monthly Ombudsman Hot Topic (OHT) webinars offered by Commander, Navy Installations Command (CNIC). OHTs are recorded and can be accessed on the self-paced tab of the CNIC Learning Management System (LMS) at

Ombudsman On-Demand Orientation: This is a 60-minute, online overview of the Ombudsman Program that highlights the key points of Ombudsman Basic Training. This course is designed for those personnel who want to learn more about the program without taking the full training.

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