Welcome to Joint Base Pearl Harbor-Hickam Housing

Our mission is to provide housing support for Service Members and their families assigned to Joint Base Pearl Harbor-Hickam (JBPHH).  Our goal is to assist our customers locating suitable, safe and affordable housing.  We have a range of housing options to meet your needs, whether accompanied or unaccompanied.  

 

Select one of the tabs below or the menu button to begin exploring JBPHH housing. 

Navy Housing Service Center (HSC) - Navy Housing

4825 Bougainville Drive (off base)
Honolulu, HI 96818
 
Phone:  808-474-1820/1821
Email:  Hawaii_Housing@navy.mil
Hours:  Monday - Friday:  7:00 a.m. to 4:00 p.m.
 
Directions to the JBPHH HSC can be found here.

Hickam Housing Management Office - Air Force Housing

Hickam Housing Management Office - Air Force Housing
200 Kokomalei Street (on base)
Honolulu, HI 96818

Phone:  808-312-0199 or 808-590-1402
Email:  jbphh_mho@us.navy.mil
Hours:  Monday - Friday:  7:30 a.m. to 4:00 p.m.

Please include the following in your email to either office:

  • Subject: Request for Appointment: Your First & Last Name, Rank

  • Estimated Arrival Date

  • Appointment Type Requesting (Initial TLA Brief, Departure TLA, Arrival TLA Incremental, Housing Referral, Other/Questions)

  • Preferred Date/Time

Unaccompanied Housing (UH):

Gabrunas Hall, Bldg 1323, Room 1
1075 North Road
Pearl Harbor, HI 96860
 
Phone:  808-473-1203
Email:  Hawaii_Housing@navy.mil
Hours:  Monday - Friday:  8:00 a.m. to 4:00 p.m.

Privatized Partner:

Ohana Military Communities - Navy Housing
4825 Bougainville Drive, Building 2652, 1st Floor
Honolulu, HI 96818-3174
Phone:  808-839-9690

Hickam Communities LLC - Air Force Housing
200 Kokomalei Street, Building 6500
Honolulu, HI 96818-5402
Phone:  808-423-7788/3080

   

Family Housing

Accompanied personnel have the option to reside in Public-Private Venture (PPV) family housing or in the local community.  Check-in at the local Navy Housing Service Center (HSC) upon arrival to the installation.  The HSC staff will assist with all of your home-finding needs.

Privatized Housing

The local HSC processes applications and refers personnel to the PPV property management company.  The property management company assigns personnel to PPV housing and should be contacted for maintenance and resident matters.  However, the HSC is your advocate, and you should contact them if you are not satisfied.  For more information about PPV housing, including eligibility requirements, visit the CNIC Headquarters PPV page. 

Renters’ insurance is strongly encouraged to protect your belongings and financial responsibility should accidents happen in your home.
 
The Housing Early Assistance Tool (HEAT) enables Service Members and their families to apply for PPV family housing prior to departure from their current command, before or after receiving permanent change of station orders.  Visit the Navy Housing Headquarters’ HEAT page to find out more. 
 
Additionally, you can obtain application forms on the above resources tab, at your nearest HSC, or you can contact the HSC to have one mailed or emailed to you.

JBPHH has partnered with Hunt Military Communities and LendLease to offer military families outstanding housing choices. There are two separate PPV projects that provide family housing to incoming Navy and Air Force personnel. Navy personnel receive highest priority to homes owned and maintained by Ohana Military Communities.  Air Force personnel receive highest priority to homes owned and maintained by Hickam Communities LLC.  Contact the JBPHH HSC to learn about housing availability and wait list information. 

For additional contact information, floor plans, pet policies, full resident guidelines and other neighborhood specific information regarding PPV housing at Ohana Military Communities, click here.  For additional information regarding PPV housing at Hickam Communities LLC, click here.

COMMUNITY HOUSING

The HSC maintains a current database of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  The HSC assists with locating off-base housing in the local area, including: 

For more information, click the above housing services tab.

If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying. 

Air Force PPV Housing

All Air Force personnel should report to the Hickam Military Housing Office (MHO) within 72 hours upon arrival. This visit is necessary to receive counseling and guidance on Housing and Temporary Lodging Allowance (TLA) matters. For all appointment inquiries, including a Housing Referral, please contact the MHO at 808-312-0199, 808-590-1402 or at jbphh.mho@navy.mil. Please include the following in your email:

  • Subject: Request for Appointment: Your First & Last Name, Rank

  • Estimated Arrival Date

  • Appointment Type Requesting (Initial TLA Brief, Departure TLA, Arrival TLA Incremental, Housing Referral, Other/Questions)

  • Preferred Date/Time (TLA briefs often scheduled daily at 1000 & 1400; Housing Referral briefs often scheduled daily at 0900 and 1300)

MHO documents:

Unaccompanied Housing

JBPHH unaccompanied housing (UH) manages and operates Navy and Air Force UH on the island of Oahu. JBPHH's UH office is one of the Navy’s largest permanent party operations for unaccompanied personnel in the Pacific.
Depending on assignment status (shore duty, sea duty, student, etc.) and pay grade, UH options include barracks or dorms, and housing in the local community.  

BARRACKS AND DORMS

Most personnel, E1-E3 and E4 < 4, are required to live in UH; E4s may be required to live on-base, space permitting.  More senior personnel may be eligible to live in UH.  Additional on-base UH eligibility information can be found on Navy Housing headquarters website.

There are many advantages to living on-base for single Sailors:

  • Secure

  • Safe

  • Close to work

  • Utility bills included

  • Free laundry facilities

  • Vending and recreational area

UH is conveniently located on JBPHH, housing approximately 3,700 personnel in 33 buildings.
 
Accommodations are one or two persons to a room based on pay grade and square footage.  Building 1323 Gabrunas Hall, room 1 serves as the check-in point.  Linens are provided at check-in.  UH facilities include lounges equipped with televisions, washers and dryers, and vending machines in all buildings. There are also recreational, fitness, dining, religious, educational and other amenities, most located within walking distance of UH.  Additional information on base amenities is available in the Welcome Aboard package.
 
Resident advisors (RA) and geographic bachelors (GB) may also reside on-base.  RAs are senior personnel who provide an after-hours leadership presence to UH residents.  RAs sign a memorandum of understanding, agreeing to certain duties and responsibilities in exchange for a room in UH.  The program is strictly voluntary and open to personnel in pay grades E6 to E9 (exceptional E4 and E5 with region commander’s approval), including GBs.  For more information about the RA program and to obtain an application, please contact the UH Administrative Office by click the above contact housing tab.
 
GBs are personnel ordered to the installation who, by choice or circumstance, have decided that their dependents will continue to live in another geographic area.  GBs are receiving basic allowance for housing at the with dependents rate.  They are not normally authorized to live in UH.  GBs must submit an application that will be reviewed by the Assignment Review Board.  If approved, the GB will be placed on the waiting list and offered UH on space available basis.

Please review the following details and/or utilize the following resources:

  • Inbound Navy and Air Force personnel (E-1 to E-4) with less than 3 years of service currently receiving single BAH prior to reporting to Hawaii, may qualify for UH.

  • Check-In Brief Orientation: located at Gabrunas Hall. In-processing service member must be accompanied by sponsor and in uniform of the day. Contact UH Administration Office for brief dates, times and details.

  • Geographic Bachelors/Resident Advisors: accompanied personnel ordered to Navy Region Hawaii who, by choice or circumstance, have been geographically separated from their dependent(s) and will continue to live in such a location, may qualify for UH. 

  • Temporary Lodging allowance (TLA): for questions regarding TLA qualifications, timeline or entitlements, please contact the appropriate local housing office. 

  • Loaner Furniture is available through the Furnishing Management Office (FMO) to military families undergoing a permanent change of station, upon arrival to the new duty station, but prior to when the household goods have arrived. 

                510 Kuntz Avenue, Bldg. 1722
                Joint Base Pearl Harbor-Hickam, HI 96853

                808-448-0300 
                Mon - Fri: 7 a.m. to 4 p.m.

  • Basic Housing Allowance (BAH) Request/Waitlist: Navy and Air Force active-duty personnel may be eligible to receive BAH. Qualifying Navy and Air Force active duty UH personnel may request to receive BAH and/or be added to the BAH Waitlist by submitting the form below to their appropriate financing personnel office:

COMMUNITY HOUSING

All unaccompanied personnel eligible to live off-base in CONUS are highly encouraged to first check-in at the Housing Service Center (HSC).  The HSC provides assistance with locating off-base housing in the local area, including:

For more information, click the above housing services tab. 

If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.

Housing Services

The Navy Housing Service Center (HSC) mission is to provide housing support for all families and unaccompanied personnel moving to or departing from the local area.  

Arrival Services:

  • Housing needs assessment

  • Temporary housing information

  • Personalized single-family home, condo and apartment finding assistance

  • Provide rental listings 

  • Verify eligibility and process applications for Public-Private Venture (PPV) Military Housing 

  • Maintain PPV military housing wait list

  • Maps and directions of local area

Departure Services:

  • Provide information on housing at your new duty station

  • Process and fax or email housing application packages to your new duty station

Additional Services:

  • Telephones, photocopy and fax machines are available without charge

HOME FINDING

The HSC's trained professionals can help you choose the right housing to meet your needs, whether in PPV, government housing, community housing or unaccompanied housing.
 
HOMES.mil is an official Department of Defense (DoD) website dedicated to helping Service Members, families and DoD civilians find housing. 
 
Home Buying and Selling – In addition to finding a rental property in the community, HSC counselors provide complete, objective and unbiased information on the home buying process.  If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.

COMMUNITY HOUSING

Service Members should check-in with the HSC upon arrival at the installation, even if planning on renting in the local community.  The HSC maintains a current database, that is accessible 24 hours a day, of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  Additionally, the HSC provides lease review services and is your Navy advocate for you and your family when housing maintenance, health or safety issues arise.  For additional information on local community housing, please contact the HSC. 
 
To list your rental property or update your current listing with the Navy Housing Referral program, visit the CNIC HQ page for HOMES.mil.  Additionally, the Navy Housing YouTube page has instructional videos on using HOMES.mil to create a property manager account and add or edit a property.

Issue Resolution 

Navy HSCs provide support with issue resolution for customers wherever they choose to live, whether military, privatized, or community housing. Our issue resolution services are provided to both the tenant and landlord free of charge.

TextDescription automatically generated with medium confidence
Housing Early Assistance Tool

The Housing Early Assistance Tool (HEAT) assists Service Members and their families in applying for housing Navy wide.  HEAT allows Service Members and their families to get the housing application process started at one or more Navy installations online before or after they receive their permanent change of station orders.  HEAT is available to any Service Member at all Navy installations.  HEAT creates an easy user experience to connect with your destination.  Spouses can use the application as well, needing only minimal information about their Service Member.  A housing referral professional will be in touch within 2 business days.

Policy, Forms and Resources
Housing Plain Language Brief
Air Force Military Housing Office Documents
Other Information and Links

Moving Resources: 

Housing Allowance: 

Servicemember’s Civil Relief Act: 

School Information: 

Additional Resources: 

PPV Family Housing Third Party Inspections

Congressionally Mandated Navy Privatized Family Housing: Third-party Inspections

In accordance with the FY20 National Defense Authorization Act (NDAA), the Department of Navy (DON) has contracted for a third-party inspection of all of the Navy’s Public-Private Venture (PPV) family housing during the period of 25 October 2021 through 17 September 2022.  Inspections are being conducted by a two-person Qualified Home Inspection team contracted with Jacobs/HDR JV.  Notices will be sent out by the Housing Service Center (HSC) to affected neighborhoods at least two weeks prior to inspections.  On the day prior to inspection, inspectors will deliver door-hanger notices to each home.  Visit the Navy PPV Housing Inspections website for more information. 
Residents may review the “Resident Q&A Flyer” for further information as it pertains to PPV inspections, along with contacts and the signed Joint Base Commander notification letter - released 18 October 2021.

Contact the JBPHH HSC team for more information.


Commander, Navy Installations Command   |   716 Sicard Street SE Suite 1000   |   Washington DC, 20374-5140
Official U.S. Navy Website