Shipping, Weight Limits and POV
Naval Supply Systems Command (NAVSUP) is responsible for Navy household goods (HHG) and personal property. NAVSUP provides information and guidance to assist with permanent change of station (PCS) moves and the HHG claims process.
Additionally, there are several other resources available for Service Members that are looking for information on shipping HHG and privately owned vehicles:
Visit the CNIC headquarters Web site to access additional resources for PCS moves.
Homes in Greece are different from those stateside. There are apartments, in-villas (generally two floors of a house) and villas (single homes within a fenced perimeter) and are smaller than homes/apartments in the United States. Therefore, you should carefully limit the total weight and items being shipped; bedrooms are smaller than normal American standards. You should not ship American appliances (stoves, dishwashers, refrigerators, washers or dryers), these items are issued for your full tour when not furnish with the property.
Allowance
Temporary Lodging Allowance (TLA)
TLA is paid in 10-day increments while awaiting the assignment to permanent housing. It generally covers the cost of lodging plus meals and incidental expenses. The maximum number of days is 60, starting on the day the sponsor reports for duty or date first family member arrives (if approved by BUPERS to travel prior to the sponsor).
All members on accompanied and unaccompanied tours are eligible until permanent housing is secured. TLA can be terminated if adequate permanent housing is declined. Normally E4 and below are directly assigned to barracks and would only receive TLA if barrack space was not available. TLA is completed at the Housing Office, then processed by PSD for payment. To be eligible for the full payment of TLA, accompanied personnel must make arrangements for lodging/hotel accommodation at the NGIS or a hotel on the economy. Unaccompanied military personnel must make arrangements at the NGIS. A Certificate of Non-Availability (CNA) should be obtained before making arrangements for economy hotel accommodations.
Overseas Housing Allowance (OHA)
OHA is authorized to assist a member in defraying the excess housing costs incurred when assigned to an overseas duty station. All members authorized to live in private rental housing are entitled to OHA. OHA helps you pay for your housing costs, including rent, utilities, and recurring maintenance expenses. OHA consists of two parts, the rent portion and the utility and recurring maintenance portion. The rent portion of OHA is computed on your actual rent up to a maximum based on your rank and whether you are accompanied or unaccompanied. You are not limited by the rental ceilings: if your rent is above the ceiling, you pay the difference out of your base pay; if your rent is less than the ceiling, your allowance will only include the amount you actually pay. The utility portion of OHA is added to the rent portion to help pay for utilities and recurring maintenance costs. The amount of OHA you receive fluctuates with the dollar/euro exchange rate. The utility and recurring maintenance portion of your OHA is also adjusted as a result of the annual OHA Utility Survey. It is important to maintain complete records of your rent and utility payments. Keep a file with all of your receipts and a notebook to record all your expenses for repairing and maintaining your house or apartment. If you do, you will have accurate figures to report when it is time for the annual OHA Survey. To obtain up-to-date information on your rental ceiling and OHA entitlement go to Defense Travel Management Office (DTMO), the NSA Souda Bay code is GR001. OHA documentation (DD Form 2367) is completed at the Housing Office, once a lease has been signed, then processed at CSD/PSD for payment.
Please note that because many of these allowances fluctuate as the dollar/euro exchange rate fluctuates, your paychecks will vary quite often. You should keep track of all these things and watch your leave and earnings statements carefully for errors. Also, when planning your budget, do not count on a particular dollar figure each paycheck. It is more prudent to plan on needing a certain amount of euro each month and buying that amount; that way, the number of dollars left over after buying the euro should be roughly the same. Also, keep a notebook and enter every purchase you make for your home and all purchases you make on the economy. That way, when it is time for the annual allowance surveys, you have accurate figures.
Moving In Housing Allowance (MIHA)
MIHA is a one-time payment to defray the costs to offset for items that are sometimes not provided in economy housing. Because of many additions to permanent loaner furniture (i.e., washers, dryers, stoves, power transformers), MIHA has been reduced by almost half. Please double-check the amount that you are authorized so you do not depend on money that you will not be receiving.
What about allowances for civilians?
U.S. Civil Service employees recruited in the United States to work abroad for the U.S. Government are generally eligible to receive several overseas allowances. Temporary Quarters Subsistence Allowance (TQSA) is authorized for the reasonable cost of temporary quarters incurred by the employee and his/her family for a period up to three months after first arriving at your new post of assignment in a foreign area, or a period ending the occupation of residence quarters, whichever is shorter. A Living Quarters Allowance (LQA) is authorized to substantially cover the cost of privately rented housing. LQA payment is intended to cover the average cost of rent, electricity, gas, fuel, and water up to the applicable maximum rate. Maximum rates vary by costs, by employee grade level, and by family size. A Post Allowance is authorized when the cost of living in the foreign area is significantly higher than in Washington, D.C. Contact your Human Resources Office or personnel office for further information.
Utilities
Utilities are rarely included in the rent. Often, a "condominium fee" is charged, in addition to the monthly rent, to cover such things as janitorial services, the lighting and cleaning of corridors, stairways or elevators, garbage pick-up, etc. This fee varies with the type of complex. Landlords are also permitted to raise the rent on an annual basis, although many landlords do not do this.
Telephones
At this time, OTE is the only company that offers landline service throughout the Crete territory. A contract is initiated with the assistance of Housing personnel.
Your telephone bill
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Bills are issued every two months. All bills include a flat fee; a Valued Added Tax Form is required for you to be exempt from the19% taxes.
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Telephone calls are calculated on the following factors: length of call, distance, and the time and day that the calls are placed.
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Telephone calls from your home phone to cell phones can be very expensive.
Note: In addition to phone service fees, your bill will include a charge for the units you have used during the billing period. A unit does not represent a single phone call but rather it is a mix of distance called and time called. Calls to cellular phones may cost more than making international calls, depending on the time of day they are made. Reduced rates are available on weekends depending upon the OTE package plan selected by the customer. You will need to provide your own phone.
Electricity
All Greek electricity is 220 volts, 50 cycles. Therefore, you will need a transformer to convert electricity for your American household appliances and adapters for Greek outlets, which are round-pronged. An important point to remember is that heat generated by a 60 Hz motor operating on 50 Hz can be a safety hazard. This problem is most critical with refrigerators. While most other motors are only used periodically or, by design, can get rid of heat, most refrigerators tend to build up heat. Electric supply is measured in kilowatts. Depending on the size of your dwelling, the number of water heaters, your family's size, your usage patterns and the number of electric appliances you operate, the number of available kilowatts you need will vary. The Housing Department will assist you in determining your needs. But always keep in mind electricity is expensive in Greece!
Your electricity bill
DEH (the Greek Electric company) sends bills every two months, but reads your meter only about three times a year depending on the location of the property. In between readings, DEH will send you estimated bills, based on historical patterns of usage for your rental property. This practice may result in a high bill when the actual reading takes place by DEH when the reading is above the amount estimated. The housing office will document your initial DEH meter reading and recommends you to perform a meter reading monthly on your own and provide it to the Housing Department/Utilities Branch for review and documentation to assist you upon receipt of your electric bill. At this time, we will ensure that your contract was initiated with the correct reading and explain when to submit your readings to us. This practice shall prevent you from receiving bills that you may have difficulty paying. You should learn to estimate your own usage and set aside sufficient funds; a safe estimate is 12 euro cents per KWh up to the first 800 hrs, 15 euro cents over 800 up to 1600 hrs and 20 euro cents 1600-2400 hrs of consumption. Electricity in Crete is expensive, if you have questions ask your housing staff.
Heating/AC
Should you select a house/apt with an electric split unit system only will result in higher electric bills. While the majority of our listings include both the split unit system, solar systems and fuel oil it is recommended to take the initial reading and keep track of your usage. It is also recommended to set your thermostat at a reasonable temperature to shut off when the sun is out and when you are not home.
Water
The water contract remains under the name of the landlord at all times. In most cases, the landlord pays only the water flat-fee and the resident is responsible for any over-usage. The cost of water is subject to variation on the basis of housing areas, cubic meter consumption and price of water established by the supply company. When you are asked to pay a water bill, we recommend that you ask for a copy of the bill and forward it to the Housing Department/Utilities Branch to ensure you reimburse the landlord the correct amount.
Furnishings
NSA Souda Bay’s Loaner Furnishings Program is open to all military and DoD civilian personnel on permanent change of station orders to NSA Souda Bay. Both accompanied and unaccompanied personnel are eligible to receive temporary loaner, as well as full-tour packages. To be eligible, members must have a "signed housing lease." Although stock levels are sufficient to meet the demand, members are urged to request only those items actually needed to complete the household. Members will be placed on a waiting list for items not available at the time of their request. The list will be prioritized by the date the lease was signed, but follow-up is the member's responsibility.
When those items become available, Housing personnel will call and schedule a delivery appointment. Members requesting additional out-of-stock items after initial delivery will be placed on the bottom of the waiting list. The furniture section needs five working days notice to schedule furniture delivery or pick up. Any cancellation of a scheduled delivery, service call, or pick up requires at least one working day notice, or you may be charged for the service. Charges for missed appointments or canceled appointments without proper notification range from $45 to $170. The variations in the prices are related to the various types of moves (Light or normal/weight; loaner or full tour).
Make sure your electricity is on during the delivery so the delivery personnel can complete the required work (i.e., testing appliances), because the contractors will not make additional trips to complete the work. The contractors must deliver furniture and equipment in a clean and working condition.
Many of the items that will be delivered are not new, and scratches or dents are not grounds for refusal of the item. Damages to the items should be noted on the delivery receipt to avoid being charged for prior damages. To schedule delivery, pick up or service calls, contact the Housing Office at 266-1920.
Please note that government-owned or community housing may not be large enough to accommodate large or heavy furniture.
Temporary Loaner Furniture
Temporary loaner furniture is issued to accompanied and unaccompanied military and Department of Defense civilian personnel for a maximum of 90 days. Household goods (HHG) must be in transit to be eligible for loaner furniture. Furniture is loaned for up to 90 days or until the HHG shipment arrives, whichever occurs earlier.
Please note: Greek beds are sized differently than U.S. beds, therefore, flat sheets are preferable to fitted for use on your temporary bed until your own bed arrives.
Full Tour Loaner Furnishings
These items are supplemental furnishings for unaccompanied military personnel for items not included in their household goods shipment and will be loaned to you for the duration of your tour if you have a signed housing lease that was negotiated through the housing office. The following items are available: beds, nightstands, dressers, sofa, armchairs, end tables, lamps, coffee table, dining table and dining chairs, stove, refrigerator, washing machine, dryer, transformers, smoke and carbon monoxide detector, Civilians and accompanied personnel are eligible for appliances only during their tour.
Furnishing Items Available
In addition to the 90-day Temporary Loan Program, there is also a Full Tour Appliances/Furniture Program designed to get you started in your new house or apartment. Some items, sizes, and quantities vary between the family and bachelor programs. Check with the Furnishings Branch at the Housing Department for more details:
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Stove: 1 per household
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Refrigerator: 1 per household
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Washing Machine: 1 per household
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Dryer: 1 per household
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The transformers included in a full set are: (1) 1,500W, (1) 1,000W, and (1) 500W. All have one male 220 male plug and one 110 female plug. Additional ones may be authorized upon request when inventory is available.
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Smoke, Gas and carbon monoxide detector: Two per household.
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AFN Decoder while available through the Housing Department. Installation, all required material and service calls are at the expense of the member (Note: satellites will only work with a multi-system television).
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Microwave/220V: 1 per household
All appliances are European style and sizes which are smaller than American style appliances.
Pets
In Crete, while there are a variety of apartments, in-villas and villas, the majority of landlords do not accept pets The Housing Department maintains an inventory of listings that will accept pets but keep in mind the size of your pet may be an issue.
FAQs
Souda Bay Housing FAQs