Navy Housing Service Center (HSC):
Building SDA – 337
7924 14th Street
Norfolk, VA 23505-1217
Phone: 757-445-2832
DSN: 565-2832
Fax: 757-445-6935
DSN Fax: 565-6935
Toll-Free: 1-800-628-7510
Email: HamptonRoads_Housing@us.navy.mil
Hours: Monday - Friday: 7:30 a.m. - 4:00 p.m.
Directions to the Naval Support Activity (NSA) Hampton Roads HSC can be found here.
Unaccompanied Housing (UH):
Portsmouth Annex, NAVMEDCEN
Stanley Hall, Building 288
1000 Holcomb Road
Portsmouth, Virginia 23708
Phone: 757- 953-6221/6222
DSN: 377-953-6221/6222
Fax: 757-953-0096
Email: HamptonRoads_Housing@us.navy.mil
Hours: Monday - Sunday (except most holidays): 7:00 a.m. to 11:00 p.m.
North West Annex
Building 351
1311 Northwest Blvd.
Chesapeake, Virginia 23322
Phone: 757- 421-9066/8793
DSN: 564-421-8066/8793
Fax: 757- 421-8282
Hours: Monday – Friday (except most holidays): 7:00 a.m. to 4:00 p.m.
Email: HamptonRoads_Housing@us.navy.mil
Privatized Partner:
Liberty Military Housing
Building SDA-337
7924 14th St.
Norfolk, VA 23505
Phone: 757-961-3783
Liberty Military Housing
Northwest Annex
308 Hummingbird St
Chesapeake, VA 23322
Phone: 757-204-5936
Hours: Monday - Friday: 8:00 a.m. - 5:00 p.m.
Family Housing
Accompanied personnel have the option to reside in Public-Private Venture (PPV) family housing or in the local community. Check-in at the local Navy Housing Service Center (HSC) upon arrival to the installation. The HSC staff will assist with all of your home-finding needs.
Privatized Housing
The local HSC processes applications and refers personnel to the PPV property management company. The property management company assigns personnel to PPV housing and should be contacted for maintenance and resident matters. However, the HSC is your advocate, and you should contact them if you are not satisfied. For more information about PPV housing, including eligibility requirements, visit the CNIC Headquarters PPV page.
Renters insurance is strongly encouraged to protect your belongings and financial responsibility should accidents happen in your home.
The Housing Early Assistance Tool (HEAT) enables Service Members and their families to apply for PPV family housing prior to departure from their current command, before or after receiving permanent change of station orders. Visit the Navy Housing Headquarters’ HEAT page to find out more.
Additionally, you can obtain application forms on the above resources tab, at your nearest HSC, or you can contact the HSC to have one mailed or emailed to you.
NSA Hampton Roads has partnered with Liberty Military Housing to offer military families outstanding housing choices. Northwest Annex has partnered with Liberty Military Housing to offer military families outstanding housing choices. Contact the HSC to get the most current projection of housing availability and wait list information.
For additional contact information, floor plans, pet policies, full resident guidelines and other neighborhood specific information regarding PPV housing, visit the Liberty Military Housing website.
COMMUNITY HOUSING
The HSC maintains a current database of available off-base community rental properties for homes, apartments and townhomes. Housing referral professionals inspect these rental properties for suitability. The HSC assists with locating off-base housing in the local area, including:
For more information, click the above housing services tab.
If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.
Unaccompanied Housing
Depending on assignment status (shore duty, sea duty, student, etc.) and pay grade, unaccompanied housing (UH) options include barracks or dorms, and housing in the local community.
BARRACKS AND DORMS
Most personnel, E1-E3 and E4 < 4, are required to live in UH; E4s may be required to live on-base, space permitting. More senior personnel may be eligible to live in UH. Additional on-base UH eligibility information can be found on Navy Housing headquarters website.
There are many advantages to living on-base for single Sailors:
UH is conveniently located on Portsmouth Annex NAVMEDCEN, housing approximately 514 personnel in 2 buildings and on Northwest Annex, housing approximately 530 personnel in 2 buildings.
Accommodations are one or two persons to a room based on pay grade and square footage. Building 282 is located on Portsmouth Annex NAVMEDCEN and Building 351 is located on NWA as the check-in points. Linens are provided at check-in. UH facilities include lounges equipped with televisions, washers and dryers, and vending machines in all buildings. There are also recreational, fitness, dining, religious, educational and other amenities, most located within walking distance of UH. Additional information on base amenities is available in the Welcome Aboard package.
Resident advisors (RA) and geographic bachelors (GB) may also reside on-base. RAs are senior personnel who provide an after-hours leadership presence to UH residents. RAs sign a memorandum of understanding, agreeing to certain duties and responsibilities in exchange for a room in UH. The program is strictly voluntary and open to personnel in pay grades E6 to E9 (exceptional E4 and E5 with region commander’s approval), including GBs. For more information about the RA program and to obtain an application, please contact the UH Administrative Office by click the above contact housing tab.
GBs are personnel ordered to the installation who, by choice or circumstance, have decided that their dependents will continue to live in another geographic area. GBs are receiving basic allowance for housing at the with dependents rate. They are not normally authorized to live in UH. GBs must submit an application that will be reviewed by the Assignment Review Board. If approved, the GB will be placed on the waiting list and offered UH on space available basis.
COMMUNITY HOUSING
All unaccompanied personnel eligible to live off-base in CONUS are highly encouraged to first check-in at the Housing Service Center (HSC). The HSC provides assistance with locating off-base housing in the local area, including:
For more information, click the above housing services tab.
If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.
Housing Services
The Navy Housing Service Center (HSC) mission is to provide housing support for all families and unaccompanied personnel moving to or departing from the local area.
Arrival Services:
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Housing needs assessment
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Temporary housing information
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Personalized single-family home, condo and apartment finding assistance
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Provide rental listings and information about the Rental Partnership Program (RPP)
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Verify eligibility and process applications for Public-Private Venture (PPV) Military Housing
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Maintain PPV military housing wait list
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Maps and directions of local area
Departure Services:
Additional Services:
HOME FINDING
The HSC's trained professionals can help you choose the right housing to meet your needs, whether in PPV government housing, community housing or unaccompanied housing.
HOMES.mil is an official Department of Defense (DoD) website dedicated to helping Service Members, families and DoD civilians find housing 24 hours a day.
Home Buying and Selling – In addition to finding a rental property in the community, HSC counselors provide complete, objective and unbiased information on the home buying process. If you are interested in purchasing property, the NSA Hampton Roads HSC realty branch conduct weekly home buying, selling and property management workshops. Realty Specialists will also conduct an individual workshop for customers upon request. Workshops include information for first time home buyers and seasoned homeowners, or information if you are preparing to PCS.
COMMUNITY HOUSING
Service Members should check-in with the HSC upon arrival at the installation, even if planning on renting in the local community. The HSC maintains a current database, of available off-base community rental properties for homes, apartments and townhomes. Housing referral professionals inspect these rental properties for suitability. Additionally, the HSC provides lease review services and is your Navy advocate for you and your family when housing maintenance, health or safety issues arise. For additional information on local community housing, please contact the HSC.
To list your rental property or update your current listing with the Navy Housing Referral program, visit the CNIC HQ page for HOMES.mil. Additionally, the Navy Housing YouTube page has instructional videos on using HOMES.mil to create a property manager account and add or edit a property.
Issue Resolution
Navy HSCs provide support with issue resolution for customers wherever they choose to live, whether military, privatized, or community housing. Our issue resolution services are provided to both the tenant and landlord free of charge.
Housing Early Assistance Tool
The Housing Early Assistance Tool (HEAT) assists Service Members and their families in applying for housing Navy wide. HEAT allows Service Members and their families to get the housing application process started at one or more Navy installations online before or after they receive their permanent change of station orders. HEAT is available to any Service Member at all Navy installations. HEAT creates an easy user experience to connect with your destination. Spouses can use the application as well, needing only minimal information about their Service Member. A housing referral professional will be in touch within 2 business days.
Policy, Forms and Resources
Other Information and Links
Moving Resources:
Housing Allowance:
Servicemember’s Civil Relief Act:
School Information:
Additional Resources: