Navy Housing Service Center (HSC):

82B Michel Avenue
East Meadow, NY 11554-2266

Phone:  877-843-5236
Fax:  860-694-3154
Email: Mitchel_Housing@us.navy.mil
Hours:  Monday-Friday 9:00 a.m. – 4:00 p.m.

Directions to the Mitchel Manor HSC can be found here.

Privatized Partner:

Balfour Beatty Communities
Mitchel Homes
82B Mitchel Avenue
East Meadow, NY 11554

Phone:   516-292-0924
Hours:  Monday, Tuesday, Thursday, and Friday:  8:00 a.m. – 5:00 p.m.
Wednesday:  8:00 a.m. – 7:00 p.m.
Saturday:  10:00 a.m. – 4:00 p.m.

Family Housing

Accompanied personnel have the option to reside in Public-Private Venture (PPV) family housing or in the local community.  When available, geographical bachelors may reside in privatized housing.  Check-in at the local Navy Housing Service Center (HSC) upon arrival to the installation.  The HSC staff will assist with all of your home-finding needs.

Privatized Housing

The local HSC processes applications and refers personnel to the PPV property management company.  The property management company assigns personnel to PPV housing and should be contacted for maintenance and resident matters.  However, the HSC is your advocate, and you should contact them if you are not satisfied.  For more information about PPV housing, including eligibility requirements, visit the CNIC Headquarters PPV page. 

Renters’ insurance is strongly encouraged to protect your belongings and financial responsibility should accidents happen in your home. 

The Housing Early Assistance Tool (HEAT) enables Service Members and their families to apply for PPV family housing prior to departure from their current command, before or after receiving permanent change of station orders.  Visit the Navy Housing Headquarters’ HEAT page to find out more. 

Additionally, you can obtain application forms on the above resources tab, at your nearest HSC, or you can contact the HSC to have one mailed or emailed to you.

Mitchel Manor had partnered with Balfour Beatty Communities to offer military families outstanding housing choices.  Contact the HSC to get the most current projection of housing availability and wait list information.

For additional contact information, floor plans, pet policies, full resident guidelines and other neighborhood specific information regarding PPV housing, visit the Balfour Beatty Communities website.

Estimated Wait Times:

Please see the designated times for your rank and bedroom entitlement. Wait times are subject to change, so check periodically for updates. If you have any questions, we can be reached at 516-486-2022; Fax 516-486-5135 or Toll-Free 800-498-1084.

Balfour Beatty Communities Resident Complaint Process: For current residents of Balfour Beatty Communities, please follow the below procedures:

• If you have a complaint, please submit it in writing to the Balfour Beatty Communities Office and carbon copy (cc) the Navy Housing Welcome Center.

• A Balfour Beatty Communities Representative should contact you to discuss your complaint.

• The Navy Housing Welcome Center will assist you provided you have submitted a written complaint to the Balfour Beatty Communities Office and your complaint was not resolved with the Community Manager.

COMMUNITY HOUSING

The HSC maintains a current database of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  The HSC assists with locating off-base housing in the local area, including: 

• HOMES.mil

• Basic allowance for housing 

• Lease reviews

• Issue resolution

• Move-in or move-out inspections upon request 

• Short-term rental or lease information

For more information, click the above housing services tab.

If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying. 

Housing Services

The Navy Housing Service Center (HSC) mission is to provide housing support for all families and unaccompanied personnel moving to or departing from the local area.  

Arrival Services:

• Housing needs assessment

• Temporary housing information

• Personalized single-family home, condo and apartment finding assistance

• Provide rental listings 

• Verify eligibility and process applications for Public-Private Venture (PPV) Military Housing 

• Maintain PPV military housing wait list

• Maps and directions of local area

Departure Services:

• Provide information on PPV and community housing at your new duty station

• Process and fax or email PPV housing application packages to your new duty station

Additional Services:

• Telephones, photocopy and fax machines are available without charge

HOME FINDING

The HSC's trained professionals can help you choose the right housing to meet your needs, whether in PPV government housing, community housing or unaccompanied housing.
 
HOMES.mil is an official Department of Defense (DoD) website dedicated to helping Service Members, families and DoD civilians find housing. 
 
Home Buying and Selling – In addition to finding a rental property in the community, HSC counselors provide complete, objective and unbiased information on the home buying process.  If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.

COMMUNITY HOUSING

Service Members should check-in with the HSC upon arrival at the installation, even if planning on renting in the local community.  The HSC maintains a current database, that is accessible 24 hours a day, of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  Additionally, the HSC provides lease review services and is your Navy advocate for you and your family when housing maintenance, health or safety issues arise.  For additional information on local community housing, please contact the HSC. 
 
To list your rental property or update your current listing with the Navy Housing Referral program, visit the CNIC HQ page for HOMES.mil.  Additionally, the Navy Housing YouTube page has instructional videos on using HOMES.mil to create a property manager account and add or edit a property.

Issue Resolution 

Navy HSCs provide support with issue resolution for customers wherever they choose to live, whether military, privatized, or community housing. Our issue resolution services are provided to both the tenant and landlord free of charge.

Housing Early Assistance Tool

The Housing Early Assistance Tool (HEAT) assists Service Members and their families in applying for housing Navy wide.  HEAT allows Service Members and their families to get the housing application process started at one or more Navy installations online before or after they receive their permanent change of station orders.  HEAT is available to any Service Member at all Navy installations.  HEAT creates an easy user experience to connect with your destination.  Spouses can use the application as well, needing only minimal information about their Service Member.  A housing referral professional will be in touch within 2 business days.

Policy, Forms and Resources

• Application for Assignment to Housing – DD Form 1746

• Sex Offender Policy Acknowledgement & Disclosure Form

• Mitchel Manor PPV Issue Resolution Process Flyer

• ​PPV Formal Dispute Resolution Flyer

• MHPI Tenant Bill of Rights

• ​UH Resident Bill of Rights and Responsibilities

• ​CNIC Instruction 11101.3 PPV Dispute Resolution and Dispute Resolution Form

• Mitchel Manor Inbound Brief

• Mitchel Manor Information Release Form

Other Information and Links

Moving Resources: 

• DoD Household Goods Portal

Housing Allowance: 

• Basic Allowance for Housing (BAH)

• BAH Calculator

• Overseas Housing Allowance (OHA) Overview

• OHA Calculator 

Servicemember’s Civil Relief Act: 

• General Information

• Frequently Asked Questions 

Additional Resources: 

• Navy-wide Housing Public Private Ventures Resource

• ​DOD Housing Feedback System