Navy Housing Service Center (HSC):

101 Vernon Ave, Bldg 386
Panama City, FL 32407

Phone:  850-234-4248
Toll Free:  1-888-382-4559
DSN:  436-4248
Fax:  850-235-5814
DSN Fax:  436-5814
Emergency Contacts:  24 Hour Navy Personnel Emergency Hotline:  877-414-5358
Email:  PanamaCity_Housing@us.navy.mil
Hours:  Monday - Friday:  7:00 a.m. - 4:00 p.m.

Directions to the NSA Panama City Housing Service Center can be found here. 

Unaccompanied Housing (UH):

Phone:  850-230-7231/7299
DSN:  436-7231/7299
Email:  PanamaCity_Housing@us.navy.mil

Privatized Partner:

Balfour Beatty Communities
Naval Support Activity Panama City Homes 
101 Vernon Ave. Bldg. 386 
Panama City FL, 32407

Phone:  850-236-1095
Fax:  850-235-5814
Hours:  Monday - Friday:  8:00 a.m. - 5:00 p.m.

Family Housing

Accompanied personnel have the option to reside in Public-Private Venture (PPV) family housing or in the local community.  Check-in at the local Navy Housing Service Center (HSC) upon arrival to the installation.  The HSC staff will assist with all of your home-finding needs.

Privatized Housing

The local HSC processes applications and refers personnel to the PPV property management company.  The property management company assigns personnel to PPV housing and should be contacted for maintenance and resident matters.  However, the HSC is your advocate, and you should contact them if you are not satisfied.  For more information about PPV housing, including eligibility requirements, visit the CNIC Headquarters PPV page. 

Renters’ insurance is strongly encouraged to protect your belongings and financial responsibility should accidents happen in your home.  
 
The Housing Early Assistance Tool (HEAT) enables Service Members and their families to apply for PPV family housing prior to departure from their current command, before or after receiving permanent change of station orders.  Visit the Navy Housing Headquarters’ HEAT page to find out more. 
 
Additionally, you can obtain application forms on the above resources tab, at your nearest HSC, or you can contact the HSC to have one mailed or emailed to you.
 
NSA Panama City has partnered with Balfour Beatty Communities to offer military families outstanding housing choices.  Contact the HSC to get the most current projection of housing availability and wait list information.
 
For additional contact information, floor plans, pet policies, full resident guidelines and other neighborhood specific information regarding PPV housing, visit the Balfour Beatty Communities website.

COMMUNITY HOUSING

The HSC maintains a current database of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  The HSC assists with locating off-base housing in the local area, including: 

• HOMES.mil

• Basic allowance for housing 

• Lease reviews

• Issue resolution

• Short-term rental or lease information

For more information, click the above housing services tab.

If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying. 

Unaccompanied Housing

Depending on assignment status (shore duty, sea duty, student, etc.) and pay grade, unaccompanied housing (UH) options include barracks or dorms, and housing in the local community.  

BARRACKS AND DORMS

Most personnel, E1-E3 and E4 < 4, are required to live in UH; E4s may be required to live on-base, space permitting.  More senior personnel may be eligible to live in UH.  Additional on-base UH eligibility information can be found on Navy Housing headquarters website.

There are many advantages to living on-base for single Sailors:

• Secure

• Safe

• Close to work

• Utility bills included

• Free laundry facilities

• Vending and recreational area

UH is conveniently located on NSA Panama City, housing approximately 150 personnel in 1 building.
 
Accommodations are one or two persons to a room based on pay grade and square footage.  Building 304N serves as the check-in point.  Linens are provided at check-in.  UH facilities include lounges equipped with televisions, washers and dryers, and vending machines in all buildings. There are also recreational, fitness, dining, religious, educational and other amenities, most located within walking distance of UH.  Additional information on base amenities is available in the Welcome Aboard package.
 
Resident advisors (RA) and geographic bachelors (GB) may also reside on-base.  RAs are senior personnel who provide an after-hours leadership presence to UH residents.  RAs sign a memorandum of understanding, agreeing to certain duties and responsibilities in exchange for a room in UH.  The program is strictly voluntary and open to personnel in pay grades E6 to E9 (exceptional E4 and E5 with region commander’s approval), including GBs.  For more information about the RA program and to obtain an application, please contact the UH Administrative Office by click the above contact housing tab.
 
GBs are personnel ordered to the installation who, by choice or circumstance, have decided that their dependents will continue to live in another geographic area.  GBs are receiving basic allowance for housing at the with dependents rate.  They are not normally authorized to live in UH.  GBs must submit an application that will be reviewed by the Assignment Review Board.  If approved, the GB will be placed on the waiting list and offered UH on space available basis.

COMMUNITY HOUSING

All unaccompanied personnel eligible to live off-base in CONUS are highly encouraged to first check-in at the Housing Service Center (HSC).  The HSC provides assistance with locating off-base housing in the local area, including:

• HOMES.mil

• Basic allowance for housing 

• Lease reviews

• Issue Resolution

• Move-in or move-out inspections

• Short-term rental or lease information

• Roommate finding (service may not be available due to COVID-19) 

For more information, click the above housing services tab. 

If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.

Housing Services

The Navy Housing Service Center (HSC) mission is to provide housing support for all families and unaccompanied personnel moving to or departing from the local area.  

Arrival Services:

• Housing needs assessment

• Temporary housing information

• Personalized single-family home, condo and apartment finding assistance

• Provide rental listings 

• Verify eligibility and process applications for Public-Private Venture (PPV) Military Housing 

• Maintain PPV military housing wait list

• Maps and directions of local area

Departure Services:

• Provide information on housing at your new duty station

• Process and fax or email housing application packages to your new duty station

Additional Services:

• Telephones, photocopy and fax machines are available without charge

HOME FINDING

The HSC's trained professionals can help you choose the right housing to meet your needs, whether in PPV, government housing, community housing or unaccompanied housing.
 
HOMES.mil is an official Department of Defense (DoD) website dedicated to helping Service Members, families and DoD civilians find housing. 
 
Home Buying and Selling – In addition to finding a rental property in the community, HSC counselors provide complete, objective and unbiased information on the home buying process.  If you are interested in purchasing property, the Fleet and Family Support Center provides information and classes on home buying.

COMMUNITY HOUSING

Service Members should check-in with the HSC upon arrival at the installation, even if planning on renting in the local community.  The HSC maintains a current database, that is accessible 24 hours a day, of available off-base community rental properties for homes, apartments and townhomes.  Housing referral professionals inspect these rental properties for suitability.  Additionally, the HSC provides lease review services and is your Navy advocate for you and your family when housing maintenance, health or safety issues arise.  For additional information on local community housing, please contact the HSC. 
 
To list your rental property or update your current listing with the Navy Housing Referral program, visit the CNIC HQ page for HOMES.mil.  Additionally, the Navy Housing YouTube page has instructional videos on using HOMES.mil to create a property manager account and add or edit a property.

Issue Resolution 

Navy HSCs provide support with issue resolution for customers wherever they choose to live, whether military, privatized, or community housing. Our issue resolution services are provided to both the tenant and landlord free of charge.

Housing Early Assistance Tool

The Housing Early Assistance Tool (HEAT) assists Service Members and their families in applying for housing Navy wide.  HEAT allows Service Members and their families to get the housing application process started at one or more Navy installations online before or after they receive their permanent change of station orders.  HEAT is available to any Service Member at all Navy installations.  HEAT creates an easy user experience to connect with your destination.  Spouses can use the application as well, needing only minimal information about their Service Member.  A housing referral professional will be in touch within 2 business days.

Policy, Forms and Resources

• Application for Assignment to Housing – DD Form 1746

• Sex Offender Policy Acknowledgement & Disclosure Form

• Panama City PPV Issue Resolution Process Flyer 

• ​PPV Formal Dispute Resolution Flyer

• MHPI Tenant Bill of Rights

• ​UH Resident Bill of Rights and Responsibilities

• CNIC Instruction 11101.3 PPV Dispute Resolution and Dispute Resolution Form

Other Information and Links

Moving Resources: 

• DoD Household Goods Portal

Housing Allowance: 

• Basic Allowance for Housing (BAH)

• BAH Calculator

• Overseas Housing Allowance (OHA) Overview

• OHA Calculator 

Servicemember’s Civil Relief Act: 

• General Information

• Frequently Asked Questions 

School Information: 

• School Liaison Officer

• Bay District Schools  

Additional Resources: 

• Navy-wide Housing Public Private Ventures Resource

• ​DOD Housing Feedback System