Navy Housing - Surveys

Surveys

2026 DOW Tenant satisfaction Survey

The annual Tenant Satisfaction Survey (TSS) is one of the best ways to provide feedback, positive or negative, on the quality of housing. CNIC uses the feedback received to identify issues and implement corrective actions. Let us know where we are getting it right and where we need to improve! Keep an eye on your email inbox, as surveys are digital and have your Department of War (DOW) ID available when accessing the survey. Contact your local Navy Housing Service Center (HSC), UH staff, or email NavyTSS@rdniehaus.com for more information.

2026 Survey Dates for all family and unaccompanied Navy Housing: March 2 – May 1, 2026

The survey will be conducted online, and survey links will be sent directly to tenant’s email. If tenants did not receive a survey invitation via email, they can also access the survey at:

Privatized and Government Owned/Leased Family Housing: https://navy-survey.rdniehaus.com/accompanied
Privatized and Government Owned/Leased Unaccompanied Housing: https://navy-survey.rdniehaus.com/unaccompanied

Tenants can email NavyTSS@rdniehaus.com if they have any issues accessing or completing the survey. Tenants can also reach out to their local HSC or UH staff if they have with any questions. Taking the TSS not only helps current tenants but will set the stage for improvements to be made for future tenants. Check your email inbox, take the survey and let your voice be heard!

About the Tenant Satisfaction Survey

The TSS questions are now standard across all services and categories of military housing. The survey is conducted by each military service, and the Department of War (DOW) reviews survey feedback to identify issues and level of customer satisfaction with the quality of military housing services and facilities. Additionally, Navy Housing uses the TSS, to identify issues, implement corrective actions and measure the level of customer satisfaction of military services and facilities for housing Navy-wide. The TSS is conducted annually for:

Government Owned/Leased Family Housing
Government Owned/Leased Unaccompanied Housing
Privatized Public Venture (PPV) Housing

FY25 DoW Tenant Satisfaction Survey Results:

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